Virtual PBX open contact form
under review
Pere Vericat Guardia
We need the virtual PBX application to be able to send events to the CRM to collect a contact's record (if any) from their phone number. That is to say: if an agent receives a call, the application would send an event to a CRM Endpoint so that the agent could open the contact's file.
witei
under review
witei
Hello Pere,
Thank you very much for sending us this suggestion. It seems like a really interesting feature that would surely make it easier for the vast majority of Witei users to work. I hope it will receive enough votes to be accepted into the Witei roadmap for development in future versions of the platform.