Unread conversations
planned
Claudia
Celia Cardona I complement this suggestion with what you tell me:
- In the red dot that indicates that you have a new conversation, you can also see the number of new conversations and thus know how many new conversations there are in total.
- Being able to have a notice of an unread conversation may be that they have a dot of a specific color and thus differ from those that are already open.
- Right click on the excerpt of that conversation and showing different options
Celia Cardona
Indeed, I think it is interesting that if there is a conversation that has been accessed but cannot be immediately answered for whatever reason, that the option is given to mark it again as “unread” so that it works as a reminder.
witei
planned
Elena Pedroche
Andrea Fernández López
Erik Teigen
Conversations with witei go wrong a lot, and a lot of emails reach customers in spam, and many are blocked right away,
witei
Erik Teigen: In this suggestion, we discuss the possibility of improving notifications.
With regard to cases of spam and blockages, this is something that Witei cannot control, since it depends on the recipient: their email provider, their inbox, their spam/promotional configurations/etc. Witei, like any other marketing platform, tries to achieve a very high sending rate, but it will never be the same as that achieved through a professional email. Therefore, Witei's messaging tools are not intended to be a replacement for traditional email, but rather their usefulness as a marketing tool must be understood.
Elena Pedroche
It would be useful for “Conversations” to visually distinguish conversations pending response more easily, regardless of whether it is a first contact or a response to a conversation that has already started.
witei
in progress
witei
Merged in a post:
Pending conversations
Adrián
Generate a mailbox within conversations, where all those pending response are collected, whether they are contact requests or any other conversation.
So that it is more visual and practical to manage it.
witei
Merged in a post:
Notice of unread conversations
Claudia
When you have unanswered conversations, Witei indicates with an exclamation mark, but when you enter the section, the sign is removed without all of them being answered. That the sign be removed only when they are all answered
witei
planned
witei
under review
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