Herramienta citas: que las citas del evento tengan en cuenta las tareas de la agenda | Voters

Appointment tool: that the appointments of the event take into account the tasks in the agenda

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Elena Kempf

It would be useful if the available appointments that appear on the event calendar in the appointment tool, take into account if the responsible user has other task (s) in the agenda at that time, for example tasks such as: visit, phone call, send email, etc.

Created by Elena Pedroche

September 21, 2023

Elena Pedroche

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Currently, a contact will not be able to book an appointment through the interactive calendar if in that time slot the person responsible for that appointment already has a task scheduled in their witei schedule.

In these cases, the contact will see a message stating that the chosen appointment is not available.

witei

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in progress

Elena Kempf

witei: We have also noticed that when creating an event, the time reserved in the calendar when making an appointment does not correspond to the time configured to create the event. For example, I set up an event giving 60 minutes to each appointment and, when making a reservation in the calendar, it appears with only 15 minutes. In the chat you told me that I should adjust it manually once I received the appointment, but I don't think that's the solution. It should reliably appear on the calendar with the duration indicated in the event settings.